Audi Pre-Paid maintenance “Audi-Care“? Should You Buy It? In my opinion, No. I don’t recommend it.
Audi is now delivering all new cars with only a one-year warranty on parts and labor as well as the 10,000 mile scheduled maintenance, which is equivalent to an oil change. After the one year period, you’re stuck with the bill. Whether it’s an oil change or a major repair, Audi wants all services and maintenances to be C.P. (Customer Pay). Audi has devised a clever way to make you pay for these oil changes in advance. And if you’re financing the car, you could be urged to roll in the maintenance fees as well. That would mean that you’re now paying interest on the pre-paid oil changes and filters. Now that’s a sales job.
Normally, Audi would build-in the price of these maintenance in the sale of the car, however, by making you pay for the Audi Care, they pocket those profits. I can understand it if Audi would reduce the price of the car by the cost of the scheduled service, but they haven’t. The car costs more, and now, you pay extra for the services you used to get for free.
After Audi almost went broke in the late 80′s due to lagging sales from the alleged acceleration problems, which proved to be untrue (brake and acceleration pedals were too close to each other, and people were mistaking them), they were the first car manufacturer to offer 5 year 100,000 mile warranty to boost sales. After more that two decades, Audi is the first car manufacturer that is pulling back the extended warranty to a one year period. By the way, most car manufacturers in Europe, including Audi and Mercedes only have had a one year warranty period, for as long as I can remember.